Puerto Rico

The Fastest Route to Puerto Rico

Over the years, Southeastern Freight Lines has built its reputation by consistently providing extraordinary customer satisfaction. Today, our Best in Class service to and from Puerto Rico continues that tradition with the easiest and most consistent service to Puerto Rico.

Due to reduced capacity in the Puerto Rico trade our OceanTransit Times to Puerto Rico from Jacksonville have changed from 3 days to 8 to 10 days!

For door to door Transit Times add the number of days from your origin shipping point to our Jacksonville consolidation.
Horizon Lines, one of our primary vessel operator providers abruptly closed their Puerto Rico operations on December 30, 2014. This disruption in vessel service caught the entire Puerto Rico trade by surprise and resulted in 600 fewer vessel container spaces each week in Jacksonville and over 400 in Philadelphia. A total of over 1000 spaces per week from the trade!
Since the closure, Southeastern and our competitors have been scrambling to secure space to move our containers.
We are fortunate that we had existing contracts with Sea Star Lines, the only other Vessel Operator and Trailerbridge and Crowley, the largest Tug and Barge operators serving PR. Many of our competitors have no contracts with these companies and have experienced even greater issues sailing their cargo.
We used Horizon extensively on their Friday vessel which sailed from Jacksonville each Friday, arriving San Juan the following Monday. Sea Star is now the only vessel operator sailing on a Friday to Monday schedule, so it is impossible for them to carry the volume lost by the Horizon closure. We have primarily used Sea Star on our Tuesday Jacksonville sailing, but this sailing is now extremely over booked, since freight that is now left behind by Sea Star on Friday is rolled to their Tuesday sailing.
The bottom line is all shippers to Puerto Rico including all of our competitors now have to load whatever freight they can't move on the vessel operators on the tug and barge lines, Crowley and Trailerbridge. None of our competitors including SEFL has guaranteed space on Sea Star. SEFL and our competitors all have bookings, but we all know that Sea Star will roll bookings and not all of the freight will move, so everyone will be affected.
Sea Star Lines announced in July, 2014 that they are building 2 new vessels which will carry approximately 1100 containers each. The first of these vessels will be delivered and commence service in October of this year. When this vessel is in service we will have no problems getting space. Until then we will all have to book a combination of both vessel and barge service.
Call today for Best-in-Class Service to Puerto Rico
Thanks to our fleet of trucks and dependable ocean service, we move your freight faster over land and sea, delivering to your final destination in record time. That's what makes Southeastern Freight Lines the fastest route to Puerto Rico; by land and by sea.
Our customers agree, when it comes to shipping goods to and from Puerto Rico, Southeastern Freight Lines is as good as it gets.

Compare our Top-Rated Customer Satisfaction Indicators for Puerto Rico
  • - 99.77% on-time performance
  • - 99.5% invoice accuracy
  • - 99.76% claim free
and our Best-In-Class Service for Puerto Rico
  • - Fastest inland transit times
  • - Most dependable and safest ocean service
  • - Multiple southbound sailing departures per week (Tues, Wed, Thurs, Fri & Sat)

City Transit Time
Atlanta, GA 9-11 Day Service*
Birmingham, AL 9-11 Day Service*
Charlotte , NC 9-11 Day Service*
Dallas, TX 11-13 Day Service*
Greenville, SC 10-12 Day Service*
Miami, FL 9-11 Day Service*
Nashville, TN 10-12 Day Service*
New Orleans, LA 10-12 Day Service*
Richmond, VA 10-12 Day Service*


Day of Southeastern Freight Lines Pick-Up in Puerto Rico






Delivery in United States the Following Week
Atlanta, GA Wed Wed Wed Wed Wed
Birmingham, AL Wed Wed Wed Wed Wed
Charlotte, NC Wed Wed Wed Wed Wed
Dallas, TX Thu Thu Thu Thu Thu
Greenville, SC Wed Wed Wed Wed Wed
Miami, FL Wed Wed Wed Wed Wed
Nashville, TN Thu Thu Thu Thu Thu
New Orleans, LA Thu Thu Thu Thu Thu
Richmond, VA Thu Thu Thu Thu Thu

Here is what our customers say:
"Shipping with Southeastern Freight Lines is stress free! I know my goods are safe in their hands."
As one of the world's largest manufacturers of plumbing supplies, Moen Incorporated's customers demand dependable, quality service. Because of this, Moen Incorporated must demand dependable, quality service from their chosen carriers. Moen Incorporated has found Southeastern Freight Lines to be the carrier that continually surpasses our customers expectations. The customer commitment that Southeastern has shown Moen is evident at all times whether the service is stateside or to Puerto Rican operations.
John Thoman
Import/Export Manager
Moen Incorporated

What paperwork is needed?
  1. Bill of Lading
    Southeastern Freight Lines' Straight / Original Short Form bill of lading or shipper's bill of lading are acceptable.

    Required Information on the Bill of Lading
    • Shipper's full name, address and phone number.
    • Consignee's full name, address and phone number (for arrival notification purposes).
    • Commodity description (NMFC item number and classification, weight and cubic measurements (if available)).
    • Freight payment terms (prepaid or collect for inland and ocean freight charges).
    • Schedule B number, if available (see Terminology section for a description).
    • C.O.D. and amount (if applicable).
    • "Marine insurance requested" (if applicable) and declare the value to get additional marine insurance.
  2. Commercial Invoice
  3. Written Letter of Authorization Form

Shipper's Export Declaration (S.E.D.)
The U.S. Census Bureau requires that all shippers to Puerto Rico complete a Shipper Export Declaration (SED) for every shipment valued over $2,500.00. The SED information must be entered electronically through the Census Bureau's Automated Export System (AES) online at www.aesdirect.gov. All shippers have two options to insure full compliance to the governmental directive:

Option #1
The shipper may request for Southeastern to file the SED on their behalf. If this option is selected, the shipper must complete a "Written Letter of Authorization Form" which is available from your SEFL account manager or from our company web site, www.sefl.com. This form will need to be completed only once. Southeastern will keep it on file for all future shipments.

Option #2
The shipper may file their SED on-line with AESDIRECT at www.aesdirect.gov. If this option is selected, the shipper must provide the corresponding AES transaction number (ITN) on each bill of lading.

If you have any additional questions about needed documentation to Puerto Rico or need further assistance, please contact our Puerto Rico Division associates in Jacksonville who are well-versed on these changes and will be available to assist you.

Southeastern Freight Lines

Puerto Rico Division
3335 N Edgewood Ave
Jacksonville, FL 32254

(800) 331-6203
(904) 798-7018
Fax (904) 665-0422

Delivery Process
Puerto Rico has converted to the Sales Tax System used in the states. Shipments are no longer delayed for tax clearance due to the previous Excise Tax System. This provides a dramatic improvement in delivery times.

Additional Service Advantages

Delivery Drivers
Southeastern has selected the finest drivers to provide delivery service in Puerto Rico. They use Dolphin handheld computers, which provide our customers with real-time delivery information. No other LTL carrier in Puerto Rico utilizes this technology.

Imaged Delivery Receipts
Delivery receipts are scanned after delivery and saved electronically so that our customers can review these documents at their convenience. Customers can access these documents through the Document Retrieval section of our web site at www.sefl.com.

Full Container Loads to Puerto Rico

Southeastern is a specialist in the Southeast and Southwest for less-than-truckload service to and from Puerto Rico. In addition, Southeastern provides an outstanding value for large volume shipments to and from Puerto Rico. Southeastern can provide our customers with the best value for full container service. For specific schedules and rate quotations for full container loads, please contact:

Angela Foster or Tanisha Bradwell
Southeastern Freight Lines
Puerto Rico Division
3335 N Edgewood Ave.
Jacksonville, FL 32254

(800) 331-6203
(904) 798-7018
Fax (904) 665-0422
e-mail to Angela.Foster@sefl.com
e-mail to Tanisha.Bradwell@sefl.com
e-mail documents to rcodocs@sefl.com

How Are Rates Calculated?

  • Inland rates between any U.S. ZIP code and our port facility in Jacksonville are based on commodity and weight size minus discounts. Please refer to Southeastern's rating page on our web site to rate the inland portion of your shipment.
  • Ocean rates - Rated by either cubic foot measure or hundred weight measure (whichever is greater)
  • Puerto Rico delivery cost - is based on the consignee's location and shipment weight size.
  • Documentation fee - $25.00 non-hazardous and $40.00 hazardous per shipment

How to Determine the Cubic Feet

  1. Multiply the length in inches by the width in inches by the height in inches.
  2. Divide the total by 1,728 inches per cubic foot (12"X12"x12").
  3. The resulting number is the number of cubic feet in your shipment.


A shipment consisting of 15 cartons of Guitars (Musical Instruments) each carton measures 35" X 20" X 8".

  1. 35" X 20" X 8" = 5,600 cubic inches.
  2. 5,600 cubic inches divided by 1,728 cubic inches per cubic foot = 3.24 cubic feet per carton.
  3. 3.24 cubic feet X 15 cartons = 48.6 or 49 cubic feet for the entire shipment.

Facts about Puerto Rico

  • United States Territory (residents are U.S. citizens).
  • Location: 1,289 miles Southeast of Jacksonville, FL.
  • Population: 3.9 million (2 million in San Juan).
  • Language: Spanish and English (bilingual), usually business is conducted in Spanish (Southeastern phones in San Juan- Spanish and English). By conducting business primarily in Spanish, Southeastern shows the commitment to adapt to your customers' needs.
  • Currency: The U.S. Dollar

Upcoming 2016 Holidays in Puerto Rico

January 1New Year's 2016
January 6Three Kings Day
March 25Good Friday
May 30Memorial Day
July 4Independence Day
July 25PR Constitution Day
Sept 5Labor Day
Nov 24, 25Thanksgiving
Dec 23, 26Christmas
January 2New Year's 2017

Call Southeastern Freight Lines today to find out more - or to schedule your shipments to and from Puerto Rico.

San Juan, Puerto Rico
Building 11
International Mercantile Center
San Juan, PR 00965
(888) 996-7335
(787) 774-1800
Fax (787) 774-1115
E-mail documents to rcodocs@sefl.com
Jacksonville, Florida
Puerto Rico Division
3335 N Edgewood Ave.
Jacksonville, FL 32254
(800) 331-6203
(904) 798-7018
Fax (904) 665-0422

Our hours of operation for our San Juan Service Center are 8AM to 5PM (Atlantic Standard Time). Atlantic Standard Time is the same time as Eastern Daylight Time. Please keep in mind that the mainland United States reverts to Eastern Standard Time between the months of October to April. During that time, Puerto Rico is an hour ahead of the mainland Eastern Standard Time. So, our hours of operation for our San Juan Service Center would still be 8AM to 5PM (Atlantic Standard Time) but would be 7AM to 4PM (Eastern Standard Time).

Terminology for Ocean Shipping to Puerto Rico

C.F. or C.F.T. - Cubic foot (one cubic foot equals 12" X 12" X 12").

Commercial Invoice Value - Value of the goods being shipped.

L.C.L. - Less-Than-Container-Load.

Schedule B Number - is the identifying commodity number for a particular product or good as provided in "Schedule B - Statistical Classification of Domestic and Foreign Commodities Exported from the United States". This code allows the U.S. Government to track and monitor all goods that are imported to and exported from the United States.

S.E.D. - Shippers Export Declaration, a form required by the United States Treasury Department / Bureau of the Census for the compilation of Trade Statistics with both foreign countries and U.S. Territories and possessions.