Southeastern Freight Lines Receives 2011 Quest for Quality Award
LEXINGTON, S.C. (August 31, 2011)
Southeastern Freight Lines, the leading provider of regional less-than-truckload (LTL) transportation services, was honored with Logistics Management's 2011 Quest for Quality Award in the South/South Central Regional LTL category. Southeastern has earned this prestigious award every year since its inception.
"This award is particularly meaningful because of the fact that the results are determined by the readers of Logistics Management," said Mike Heaton, a senior vice president for Southeastern. According to Logistics Management, 4,575 logistics and supply chain decision makers placed their votes this year. "We're happy that our customers are pleased with our services, and we are continuing to increase efficiency to ensure total customer satisfaction."
Logistics Management's Quest for Quality is the most extensive market research study conducted in the logistics industry. Each year this research evaluates and measures transportation service providers, determines relevant criteria when customers select a provider and examines performance measurements to meet customer expectations. Attributes evaluated include performance, value, information technology, customer service, and equipment and operations. Please click here to learn more about this year's awards.
The driving force behind Southeastern's success is its commitment to adding value throughout all aspects of serving customers and providing "quality without question." Southeastern's emphasis on reliable service has resulted in more than 300 quality awards from some of the most respected companies in the United States. These awards are a testament to Southeastern's trustworthiness and dedication to customer satisfaction.
To read this month’s company newsletter, The Eagle Eye News, please click here.