Southeastern Receives Echo Global Logistics' Carrier Award
LEXINGTON, S.C. (May 15, 2012) - Southeastern Freight Lines, a leading provider of regional less-than-truckload (LTL) transportation services, has received the Echo Global Logistics' Carrier Award. Southeastern was recognized for the award for its excellence in carrier rankings for categories including quality of service, customer service and overall responsiveness.
To determine award winners, Echo surveyed more than 400 associates, grading carriers based on service metrics such as timeliness and claims performances, as well as standards that include ease of doing business, customer service and creativity.
The award reflects Southeastern's excellence in the industry and commitment to a continuous quality improvement process. Southeastern strives to satisfy every customer completely through measuring all aspects of its business. "The review process includes daily data monitoring and working with customers and employees to address any issue that becomes apparent through this data," stated Echo Global Logistics' Vice President of LTL Carrier Relations, Mark Redini.
"We are honored to have received this award from Echo and value the outstanding relationship we have developed over the years," said Southeastern's Senior Vice President Mike Heaton. "This recognition highlights the commitment of Southeastern and our employees to serve Echo and all of our third-party logistics customers."
About Echo Global Logistics
Echo Global Logistics, based in Chicago, is a leading provider of technology-enabled transportation and supply chain management services, delivered on a proprietary technology platform, serving the transportation and logistics needs of its clients. Echo maintains a web-based technology platform that compiles and analyzes data from its network of over 24,000 transportation providers to serve its clients' shipping and freight management needs.
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